Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at bachapartner@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at bachapartner@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at bachapartner@gmail.com.

Return & Refund Policy - Bacha Partner

Bacha Partner par hamari koshish hoti hai ke aapko behtareen quality aur sahi size mile. Agar aap apne order se mutmain (satisfied) nahi hain, toh hamari policy niche di gayi hai:

1. Wapsi (Returns) ki Sharait:

Aap order milne ke 3 din ke andar exchange ya return ki request kar sakte hain.

Kapra (item) istemal shuda (used) nahi hona chahiye aur us par tag laga hona lazmi hai.

2. Size ka Masla:

Bachon ke kapron mein size ka farq ho sakta hai. Agar aapne galat size order kar diya hai, toh aap use exchange kar sakte hain.

Note: Exchange ki surat mein delivery charges customer ko ada karne honge.

3. Refund (Paisa Wapsi):

Agar aapko product pasand nahi aata aur aap exchange nahi karna chahte, toh product wapis milne ke baad aapko payment JazzCash, EasyPaisa, ya Bank Transfer ke zariye refund kar di jayegi.

Refund ki raqam mein se delivery charges minus (deduct) kiye jayenge.

4. Wapsi ka Tareeqa (How to Return):

Wapsi ke liye hamare WhatsApp number +92 370 0838493 par message karein.

Apne order ki video ya photo aur order number lazmi bhejien.

Hamari team 24-48 ghanton mein aap se rabta karegi.